Quit smoking

Practical, doctor-led support to help you reduce or stop smoking, on your terms.

Quitting smoking isn't just about willpower.

Nicotine dependence is both physical and behavioural, and for many people, stopping takes more than one attempt.

Candor connects you with Australian-registered doctors who can assess your smoking history, understand your goals, and discuss appropriate medical options that may support your quit plan. No lectures. No pressure. Just a structured, clinical conversation about what might work for you.

How it works

Getting support to quit smoking with Candor is simple and fully online. Start by completing a short intake form, which is reviewed by our clinical team.

Within 24 hours you’ll receive a call from an Australian-registered prescriber to discuss your health and treatment options via telehealth. If clinically appropriate, the prescriber may provide a treatment plan, which will be available through your secure patient platform to manage.

Designed to support your quit journey

During your consultation, your doctor may explore ways to help manage common challenges associated with stopping smoking, including:

  • Managing cravings

  • Reducing withdrawal symptoms

  • Navigating routine and habit triggers

  • Supporting mood and irritability during change

  • Creating a structured quit plan

Consultation costs

All consultations $19

  • Clinical review of your intake form

  • Doctor consultation via telehealth

  • Access to manage treatment online

Get started

After your consultation

  • Check-up consults

    Check-up consults every 3-months help your doctor monitor progress and make adjustments to your treatment.

  • Ongoing care

    Manage your own journey and book your check-up appointments anytime through your secure Candor account.

Is Candor right for you?

If you’re considering quitting smoking or struggling with nicotine dependence, our short prescreen can help determine whether a consultation is appropriate for you.

FAQs

Who is eligible for the quit smoking service?

This service is intended for adults 18+ who currently smoke cigarettes or have a nicotine dependence and are seeking medical support to stop, manage or reduce use.

How does the quit smoking consultation process work?

Start by completing the online intake form and making payment. Your information will then be reviewed and an Australian-registered doctor will call you within 24 hours to conduct your consultation (excluding weekends and public holidays).

As this is a callback service, there’s no need to book a time, please keep your phone nearby and ensure you’re able to receive the call.

Can I book an appointment time for my quit consultation?

No. This service operates as a callback queue rather than a fixed appointment booking. A prescriber will call you within 24 hours of submitting your intake and payment (excludes weekends and public holidays).

What happens if I miss the call from the doctor?

Your doctor will attempt to call you up to three times during your consultation window. Your consultation is delivered via phone call, so please keep your phone nearby and available during this time.

 

If a call is missed, you’ll move to the back of the queue for another attempt.

 

If we’re unable to reach you after these attempts, your consultation will be cancelled and you’ll need to book a new consultation window.

When do I pay and what does the fee cover?

Payment is taken upfront when you submit your intake form. The consultation fee covers the clinical review of your intake form and your telehealth consultation with an Australian-registered prescriber. Medication costs are separate, as treatment plans are at the prescriber's clinical discretion and are not guaranteed.

Can I use this service alongside other quit methods?

Your doctor can discuss how different approaches may fit together based on your individual circumstances.

What is nicotine dependence?

Nicotine dependence is a condition where your body and brain become used to regular nicotine exposure. Over time, this can lead to cravings and withdrawal symptoms when nicotine levels drop, making it difficult to stop smoking without support.

What is a quit plan?

A quit plan is a structured approach to reducing or stopping smoking. It may include setting a quit date, identifying triggers, planning strategies for cravings and, where appropriate, discussing medical treatment options for harm reduction with a doctor.

What are triggers and why do they matter?

Triggers are situations, emotions or routines that prompt the urge to smoke, such as stress, coffee breaks or social settings. Identifying triggers can help you prepare practical strategies to manage them.

Can I seek help even if I’m not ready to quit completely?

Yes. A consultation can help you understand your level of nicotine dependence and explore options, even if you’re still deciding on your next steps.

What are nicotine withdrawal symptoms?

Common withdrawal symptoms can include irritability, restlessness, difficulty concentrating, increased appetite, low mood and strong cravings. Symptoms vary between individuals and are usually most noticeable in the first few weeks after reducing or stopping smoking.

Still have questions?