Cold sore consultations

$19 consultation. No annual subscription fees.

Manage cold sores, simply

Cold sores can be painful, inconvenient and often show up at exactly the wrong time. Our clinicians can assess your symptoms and provide personalised guidance, with access to antiviral prescription treatment when clinically appropriate.

Supportive care, clear advice, and convenient treatment options, all online.

Personalised treatment plans

Our cold sore consultations support adults experiencing:

  • Recurrent cold sores

  • Early warning signs (tingling or discomfort)

  • Concerns about flare-ups before big events or travel

Consultation costs

$19 consults, initial or follow-up

  • Clinical review of your intake form

  • Doctor consultation via telehealth

  • Access to the Candor chat function

Get started

After your consultation

  • Follow-up consults

    Follow-up consults help your doctor monitor progress, make adjustments and renew prescriptions if appropriate.

  • Ongoing care

    Book your follow-up appointments and manage prescriptions anytime through your secure Candor account.

Is Candor right for me?

If you need support managing flare-ups quickly and discreetly, our clinicians can help determine whether prescription medication is right for you.

FAQs

What are cold sores?

Cold sores are small, painful blisters caused by the herpes simplex virus (HSV-1). They commonly appear around the lips and can be triggered by stress, illness, sun exposure or hormonal changes.

How much does cold sore treatment cost?

Our standard pricing for sold sore consults is $19. Treatment costs vary depending on the option prescribed and the duration of therapy. Your Candor GP will recommend what’s most appropriate based on your needs.

As a general guide, outbreak treatments start from around $39, with multi-dose options and longer-term preventive plans also available. Pricing will be confirmed during your consultation.

Are cold sores and herpes the same thing?

Both cold sores and herpes are caused by the Herpes Simplex Virus (HSV). There are two types of HSV - HSV1 and HSV2. Cold sores are usually caused by HSV1 and are mostly spread by kissing. Genital herpes is caused by both HSV1 and HSV2 and are mostly spread by sexual activity. At Candor, we can help you manage both.

Am I guaranteed a prescription?

No. As with any medical consultation, prescriptions are only provided if a doctor determines they are appropriate for your individual circumstances. All treatment decisions are made in line with clinical best practice and Australian prescribing guidelines.

Who can use Candor?

You must be at least 18 years old and an Australian resident to use Candor.

Still have questions?