Hair loss doesn't have to define you
Many people experience hair loss, thinning or shedding at some stage, and the causes can be a mix of genetics, hormones, stress and overall health. Our medical team reviews your symptoms and history to help you understand what may be driving those changes, then discusses clinically supported treatment options where appropriate.
With the right guidance, hair loss doesn’t have to feel like it defines your confidence or your next steps.
Personalised hair loss support
We support adults experiencing:
Gradual thinning or receding hairlines
Patchy or diffuse hair loss
Hormonal or stress-related hair changes
Consultation costs
$19 consults, initial or follow-up
Clinical review of your intake form
Doctor consultation via telehealth
Access to the Candor chat function
After your consultation
Follow-up consults
Follow-up consults help your doctor monitor progress, make adjustments and renew prescriptions if appropriate.
Ongoing care
Book your follow-up appointments and manage prescriptions anytime through your secure Candor account.
Is Candor right for you?
If you’re noticing changes in your hair and want medical guidance on your options, our clinicians can help you explore what’s appropriate for your situation.
FAQs
Hair loss can be influenced by genetics, hormones, stress, medication, or underlying health conditions. Our clinicians can help identify possible contributing factors and guide you on medical options suited to your situation.
Yes. Many people notice changes in hair density or thickness over time. Age-related hormonal changes are a common contributor, and your clinician can help assess what’s typical for you.
Stress can contribute to temporary shedding in some people. This is usually reversible, but it’s important to rule out other causes, which your clinician can help with.
Yes, some prescription options may be suitable for women, depending on individual health factors. Your clinician will assess what’s safe and appropriate.
The initial online consult is $19. If treatment is suitable, medication costs vary depending on the product and plan recommended. Your doctor will outline pricing before you decide to proceed.
Still have questions?