Herpes consultations

$19 consultation. No annual subscription fees.

Confidential herpes management

Herpes can be difficult to talk about. Our clinicians offer discreet, judgment-free care, helping you understand your options and, if appropriate, access prescription antiviral treatment.

Whether you're managing occasional outbreaks or looking to reduce recurrence risk, we’re here with clear medical guidance tailored to you.

Personalised treatment plans

Our herpes consultations support adults who:

  • Have confirmed HSV-1 or HSV-2 diagnosis

  • Experience recurrent breakouts

  • Want support managing symptoms as they arise

Consultation costs

$19 consults, initial or follow-up

  • Clinical review of your intake form

  • Doctor consultation via telehealth

  • Access to the Candor chat function

Get started

After your consultation

  • Follow-up consults

    Follow-up consults help your doctor monitor progress, make adjustments and renew prescriptions if appropriate.

  • Ongoing care

    Book your follow-up appointments and manage prescriptions anytime through your secure Candor account.

Is Candor right for you?

If you have a confirmed herpes diagnosis and want confidential access to medical guidance, our clinicians are here to help you explore your options.

FAQs

What is herpes?

Herpes is a common viral infection caused by the herpes simplex virus (HSV-1 or HSV-2). It can cause occasional outbreaks of small blisters or irritation around the mouth or genitals. Many people carry the virus, and symptoms can vary widely from person to person.

Can you treat my first herpes outbreak?

Not online. First-time herpes symptoms need in-person assessment and testing to confirm the diagnosis and rule out other conditions. If this is new for you, please see a GP or urgent care clinic as soon as possible, early treatment can be helpful.

How much does herpes management cost?

The initial online consultation is $19. Prices for treatment plans vary depending on the prescribed medication and how often you need refills. As your Candor GP will tailor your treatment to your individual needs, we’re unable to confirm exact pricing until your consultation is complete.

As a general guide, outbreak treatment typically starts from around $49, while ongoing preventive therapies may start from approximately $29 per month. Your doctor will discuss options with you during your appointment.

Are cold sores and herpes the same thing?

Both cold sores and herpes are caused by the Herpes Simplex Virus (HSV). There are two types of HSV - HSV1 and HSV2. Cold sores are usually caused by HSV1 and are mostly spread by kissing. Genital herpes is caused by both HSV1 and HSV2 and are mostly spread by sexual activity. At Candor, we can help you manage both.

Who can use Candor?

You must be at least 18 years old and an Australian resident to use Candor.

Still have questions?