How to access care with Candor
Our digital-first process is simple, secure and straightforward.
Your care, step by step
Start your journey
Select your service and begin with a quick prescreen and seamless digital intake.
Free prescreening before you commit
Simple online intake to tailor your consult
Chat online with real, experienced nurses
Consult your doctor
Consult directly with an Australian-registered doctor from the comfort of your own home.
Telehealth consultations Australia-wide
Candid, evidence-based clinical guidance
Doctors who listen without judgement
Continue your care
Your Candor account keeps everything in one place, so you can manage your journey wherever you are.
Secure online access to your prescriptions
Reliable and discreet medication delivery
Easy follow-up booking process
Ready to get started?
New to Candor
Select your service and complete a prescreen to see if Candor is right for you.
Already a patient
Sign in to start a new consultation, fill a prescription or pick up where you left off.
Consults from $19*
Pricing made simple
It's free to get started, simply complete your prescreen and patient intake upfront. Pay only when you're ready to move ahead. (*Prices vary)
FAQs
Medicare is not currently compatible with telehealth platforms like Candor, but the landscape is changing fast. We keep our finger on the pulse and will make our users aware of any changes to the Medicare system that may benefit them.
Prices for treatment plans vary depending on the medication selected and frequency of refills. This information will be provided to you after your GP reviews your assessment form and you will have the option to choose the right plan for you.
Fees for consultations and filled prescriptions are not refundable and we do not accept returns of medications.
Some payments made through Candor will attract a credit card surcharge of around 1.75% + 20c.