Real support for real acne concerns
Acne can show up at any age, and often at the worst times. If you’re tired of trial-and-error products and want medical guidance that’s actually tailored to you, you’re in the right place.
Our prescribers assess your skin concerns and treatment history, then create a personalised plan if appropriate.
Personalised acne support
Our acne consultations support adults experiencing:
Ongoing or recurring acne
Hormonal or cyclical breakouts
Congestion, blackheads or inflammation
Consultation costs
$19 consults, initial or follow-up
Clinical review of your intake form
Doctor consultation via telehealth
Access to the Candor chat function
After your consultation
Follow-up consults
Follow-up consults help your doctor monitor progress, make adjustments and renew prescriptions if appropriate.
Ongoing care
Book your follow-up appointments and manage prescriptions anytime through your secure Candor account.
Is Candor right for you?
If you’re ready for a more structured, medically-guided approach to acne care, our doctors can help assess your skin needs and recommend an evidence-based path forward.
FAQs
Acne is a dermatological condition caused by blockage and inflammation of hair follicles and oil glands. It may present as blackheads, whiteheads, papules, pustules, or cysts. Hormonal fluctuations, genetics, and skin microbiome factors often contribute to its development. How acne shows up is different for everyone, which is why a personalised approach matters.
Our standard pricing for consults is $19. This fee covers the cost to have a Candor GP review your responses and suggest treatment options. Prices for treatment plans vary depending on the prescribed medication and how often it needs to be refilled. This means we are unable to provide an exact price until your Candor GP has assessed your skin and provided a personalised treatment plan.
As a general guide, acne treatments typically range from $19 to $40 per month, depending on the type and strength of medication.
You’re welcome to share any treatment experiences or preferences during your consultation, however prescriptions cannot be requested and are not guaranteed. Your doctor will determine whether any option is clinically appropriate for you, based on your medical history and individual circumstances.
No. As with any medical consultation, prescriptions are only provided if a doctor determines they are appropriate for your individual circumstances. All treatment decisions are made in line with clinical best practice and Australian prescribing guidelines.
You must be at least 18 years old and an Australian resident to use Candor.
Still have questions?