Natural Treatments
Prescribed online & delivered to your door


What Natural Treatments Are Available?
Certain natural treatments can be used to treat physical and psychological conditions.
Advertising legislation prevents us from outlining all of the natural treatment options available.
Complete a consult and a Candor medical professional will assess whether these treatmets are right for you.
What are these treatments used for?
Natural treatments may be considered by doctors to support overall wellbeing in areas such as:
- Sleep
- Mood and stress
- Focus and mental clarity
- Comfort and recovery
- Digestive health
- Energy and resilience
All treatments are prescribed at a doctor’s discretion following clinical assessment.
What does it cost?
All consultations are $59. If natural therapies are appropriate, your doctor may prescribe a treatment plan tailored to your needs.
Scripts can be fulfilled through our online portal at the standard retail price — no added fees.

Treatment options
Follow up consultations
To continue receiving treatment you'll need to have follow up consultations.
When you need a new prescription or you wish to change a prescription you'll need to have a follow up consulation.
Follow up consultations are done via an online form, followed by a phone call with your Candor Health professional.

Why choose Candor?
Dr Lisa Beckett, Founder

Am I eligible?
Certain natural treatments can only be prescribed if specific criteria have been met. The main criteria is as follows:
- You have a health condition that has lasted more than 3 months.
- You've tried unsuccessfully to treat this condition via other means.
While these factors indicate you may be eligible they don't guarantee approval. For example, if you take medications that interact negatively with a certain product it may be deemed unsuitable for you.
Candor provides a free screening before your initial consultation that will help determine your eligibility.
Frequently asked questions
Am I eligible for alternative therapies?
To be eligible for certain alternative therapies, you must have a diagnosed health condition where conventional treatments have not been effective or have caused unacceptable side effects. Standard treatments may include medications, physical therapies (such as physiotherapy, massage, exercise, acupuncture or TENS), psychological therapies, or surgical interventions.
While there are no restrictions imposed by the TGA on the condition or indication for which a healthcare practitioner may apply to access an unapproved therapeutic good, eligibility alone does not guarantee a prescription. All prescriptions are issued at the discretion of the doctor, based on your individual medical history and clinical suitability.
I've tried one other treatment, is that enough?
Each case is assessed individually. Some alternative therapies are not considered first-line options and should only be explored when other appropriate treatments have been tried or are not suitable.
Your doctor may recommend trialling additional standard medications before considering an alternative, depending on your condition and medical history.
To support the best outcome, please provide as much detail as possible about what you’ve tried, how long you used it, and why it was ineffective or unsuitable.
How do I take my prescribed medication?
Alternative therapies can be prescribed in various forms and administered in different ways, depending on what is clinically appropriate for your condition. Your doctor will discuss the available options during your consultation and determine the most suitable approach based on your individual needs and medical history.
Is smoking a suitable route of administration?
Smoking is not a recommended route of administration for alternative therapies. It increases the risk of serious health conditions, including cancer, stroke and heart disease, and makes accurate dosing difficult to achieve.
If inhalation is considered clinically appropriate, your doctor may discuss other suitable routes of administration, such as vaporisation, during your consultation.
Will I experience psychoactive effects?
Not all alternative therapies have psychoactive effects. Some are non-intoxicating and do not produce changes in mood, perception or cognition. Others may have psychoactive properties, and individual responses can vary.
If prescribed a therapy with potential psychoactive effects, some people may experience symptoms such as euphoria, confusion, or altered perception, particularly at higher doses. Your doctor will assess your suitability and work with you to find the most effective dose while minimising unwanted side effects.
What are the side effects?
All medications have the potential to cause unwanted side effects, and prescribed alternative therapies are no exception. Side effects can vary depending on the type, dose and method of administration.
Reported side effects may include (but are not limited to): fatigue, sedation, dizziness, confusion, nausea, vomiting, changes in appetite, dry mouth, diarrhoea and mood or perception changes. In some cases, symptoms such as disorientation, low mood, hallucinations, or paranoia may occur, especially at higher doses.
These effects are often dose-dependent, which is why it’s important to follow medical advice and only use prescribed therapies under the guidance of your doctor. Some therapies may also interact with other medications, so make sure to disclose your full medical history during your consultation.
If you experience any side effects or have concerns during treatment, please consult your Candor GP or regular doctor. For serious or urgent symptoms, seek immediate medical attention or call 000. Candor is not able to provide emergency assistance.
When are alternative therapies not recommended?
Certain therapies and medications are not recommended for patients who:
- Are pregnant or lactating
- Have a history of psychosis
- Have a personal or family history or schizophrenia
- Have a serious cardiac or heart condition
- Have a history of drug abuse or dependence
Some other factors may also impact your suitability for these treatments. For example, if you take a medication that is known to have negative interactions with it.
How much does it cost?
Consults are $59. This fee includes a consultation with our doctors as well as the completion and submission of all permits and approvals.
Products costs vary depending on the type of product, strength and dosage. Prescription products are shipped by our partner pharmacies.
What medications does Candor use/prescribe?
At Candor we are agnostic with our prescribing. This means our doctors will work with you to tailor a treatment plan to suit your needs.
What is a TGA approval?
Some prescription medications in Australia are classified as unapproved by the Therapeutic Goods Administration (TGA), meaning they have not been assessed through the standard registration process.
If an alternative therapy is considered clinically appropriate, medical practitioners can apply for access through the TGA’s Special Access Scheme (SAS) or the Authorised Prescriber Scheme. These pathways allow doctors to legally prescribe unapproved products in specific circumstances.
At Candor, your doctor will manage any necessary approvals and issue a prescription if appropriate. This process is included in your consultation fee.
How long does it take?
Your Candor doctor will apply for approval once your consult is complete (including any follow up questions). The approvals process can take up to 5 days. The pharmacy then needs to order and dispense your medication. We suggest allowing 2 weeks from your consultation to receiving your medication.
Please note providing us with a referral or health summary can help fast track your application. You can upload this after your consultation is complete.
Am I guaranteed a prescription?
No. Just like any other treatment, our doctors need to assess how safe and appropriate it is for you. Prescription plans are at the doctors discretion.
Do I need a referral or health summary?
While it is not mandatory for all patients, having a referral or health summary also helps make the approval process quicker and easier.
Your health is the most important thing. There are many medications that can interact with other prescriptions, so an accurate health summary or referral that contains your medical conditions and medications helps your doctor consider which treatments are suitable for you.
If your Candor GP feels that a referral or health summary is necessary in your particular situation you will need to organise one before they can prescribe treatment.
Can Candor replace my regular GP?
No. Candor encourages all our patients to have a regular GP . Some prescriptions can interact with other prescriptions. If you are taking any of these medications your regular GP can adjust the dosage as required. You may also require blood tests during your treatment that your regular GP can help organise and monitor.
Will you talk to my regular GP?
We may request to contact your regular GP to obtain further information if needed. We can also provide you with a letter detailing your prescription plans and we recommend taking this letter to your regular GP so that they are aware of your treatment.
Can I drive when using natural treatments?
The use of cretain prescription products may impair mental alertness and physical coordination, decreasing your ability to perform some tasks. You should avoid driving when using certain prescription products.
Candor recommends checking your state or territory laws with regards to driving and your prescriptions. Depending on where you live it may be illegal to drive while using certain prescriptions.
Can I travel with my medication?
Candor recommends checking your state or territory laws regarding traveling with alternative therapies. International laws may differ from local laws. Having a prescription does not necessarily entitle you to travel with it.
Can I share my treatment?
No. You cannot share your prescription treatments with anyone else, even if they have the same condition or symptoms as you. Everyone reacts differently and your prescription is tailored to you.
What if I miss a dose?
Wait until you are due to take your next dose. Don’t double up on your intake as this will increase your risk of side effects.
Is it covered by Medicare?
No. At this stage Medicare does not cover any costs for consultations or prescriptions.
How does it work?
To start, we ask you to fill out an online assessment. This assessment is tailored to your specific health concerns and has been created by experienced, Australian-registered GPs to ensure we provide comprehensive, evidence-based medical care.
Your responses are reviewed by a medical professional, who will then consult with you via telehealth to discuss your needs. If suitable, you may be prescribed a tailored treatment plan. If you’re happy with the plan, your prescription will be sent to a pharmacy experienced in dispensing scheduled medications for dispensing and delivery.
How often do I need to have a consult?
Your Candor doctor will generally require a follow up 2 weeks after the first consult. After that your consults will likely be based on how frequently you need repeat prescriptions. You can request additional follow ups if needed.
Follow up consultations are important to assess your response to your treatment and help find the correct treatment for you. Failure to attend follow up consultations may result in further prescriptions being declined.
Can I pick up my prescription from my local pharmacy?
In most cases, yes. It does depend on the state you live in, as there are some restrictions. Let us know your preferred pharmacies details and we'll co-ordinate with them to get your prescription ready for pick up. Please note, an additional $30 admin fee applies for this option. This is to cover the time it takes for your Candor GP to liaise with your selected pharmacy and the postage cost to send your paperwork to them.